At Optamax Health, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us or submit a care inquiry through our forms.
INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect information such as:
- Your name
- Phone number
- Email address
- Information about the care or service you are interested in
- Information you choose to provide in the message or additional details field
- Your preferred method of contact
- Information you provide when requesting a service or in-home visit
We encourage you to provide only the information necessary for us to respond to your inquiry.
HOW WE USE YOUR INFORMATION
We may use the information you provide to:
- Respond to your questions and inquiries
- Contact you about the service you requested
- Help determine the appropriate next steps for your care inquiry
- Coordinate or arrange requested services
- Communicate with you about your request
- Improve our website, services and patient experience
- Meet applicable legal and regulatory requirements
HEALTH INFORMATION
Information relating to your health or care needs may be sensitive. We take reasonable steps to protect information submitted through our website and use it only as permitted by applicable law.
Please do not use our website forms to submit information about a medical emergency or information that requires immediate medical attention.
Where applicable, Optamax Health’s handling of protected health information is also governed by its Notice of Privacy Practices and applicable healthcare privacy laws.
HOW WE PROTECT YOUR INFORMATION
We use reasonable administrative, technical and organizational safeguards designed to protect information from unauthorized access, use, disclosure or loss.
However, no website or method of electronic transmission can be guaranteed to be completely secure.
WHEN WE MAY SHARE INFORMATION
We may share information when necessary to:
- Provide or coordinate requested healthcare services
- Work with healthcare professionals or service providers involved in your care
- Operate and maintain our website and services
- Comply with legal or regulatory requirements
- Protect the rights, safety or security of our patients, staff or organization
We do not use or disclose protected health information except as permitted or required by applicable law.
INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain technical information may be collected automatically, such as your browser type, device information, pages visited, general location information and website usage data.
This information may be used to help maintain website security, understand how visitors use our website and improve the website experience.
COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to help the website function properly, understand website traffic and improve your experience.
You may be able to manage cookie preferences through your browser settings or available website controls.
THIRD-PARTY SERVICES
We may use trusted third-party providers to support website hosting, forms, analytics, communications or other website functions.
These providers may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.
YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of or information about how your information is handled.
Healthcare privacy laws may provide additional rights regarding protected health information.
To ask about your privacy rights or our privacy practices, please contact us using the information below.
CHILDREN’S PRIVACY
Our website is not intended to knowingly collect personal information directly from children without appropriate involvement of a parent or legal guardian.
If you believe a child has provided personal information through our website without appropriate authorization, please contact us.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
CONTACT US
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Optamax Health
Phone: +1 951-226-5498
Email: info@optamaxhealth.com
IMPORTANT MEDICAL NOTICE
This website is provided for general information and care inquiries. It is not intended to provide emergency medical care or replace professional medical advice.
If you are experiencing a medical emergency, call 911 or your local emergency medical service immediately.